Cody M.

I was trying to get my account that I haven't had access to in years. When I was a kid still living with my parents I turned on 2sv and set it to the number I had. When I decided I wanted to have that account back I reached out to my family to ask them to help but they got rid of that line so I turned to playstation customer support and was able to literally provide everything including the email and username. I was even able to tell how recently the password was changed. So I waited for almost an hour then when I finally got assistance the person said "we need to verify it's your account. When was the last transaction on it?" I said I don't remember its been years. Finally after me basically begging they ask if I had any questions because if not they will have to disconnect. I said yeah may I speak to a supervisor. The playstation support person then said yes this is the right department it will literally be another conversation with the same results.

I have been charged 5 times in one day. I called them and said hey that wasn't me. They then told me it didn't go through and I told them it did go through five times. She said it shows it failed six times on their end. I would recommend and if I could then I'd leave no stars.

I ordered 2 sabers on the same order on feburary 20th. At the time of writing this I have yet to get any replies to my emails or calls that was not automated. I got an email stating that I was suppose to have recieved them, and it still shows my order is being processed on the website. They are just a waste of time no matter what anyone else says I will not order from them ever again.