Colby L.

This is one of the worst experiences I've ever had with a company. I purchased shoes based on my size and based on the size chart listed on their website. When the shoes arrived they were too big. I contacted this company asking for an exchange. Daniel (a supervisor) in customer service for them was absolutely worthless. I'd have to send multiple responses before he would respond back. Said I can return them but the cost to return them with custom fees and shipping would be more than I spent for the actual shoes. Never addressed the exchange which is what I wanted. I asked to speak to his boss and he refused to allow that. Daniel shame on you! You should be disciplined or demoted for your lack of customer service being a supervisor. Now I have a pair of shoes that don't fit and will have to try and sell them to get some money back for them myself. Do not recommend this company for cork products. There are other companies out there do a little research before choosing this place.

Update to this review: I just received a call from the owner of the company. He was extremely disrespectful and belittling. This is so unprofessional of an owner to do to a customer. He kept speaking over me and interrupting me so I couldn't even say my situation fully. Shame on you owner! This is not how you conduct business!