Thumbnail of user coletted63

Colette D.

Lancashire, United Kingdom

Contributor Level

Total Points
80

1 Review by Colette

  • PrinterPix UK

3/19/24

Ordered a photobook on the 29th February. I am in the UK and I ordered from Printerpix UK as it says on my reciept. Despite paying for expedited shipping, it has turned up TODAY (after 20 days - nearly three weeks!) and it has a IMPORT VAT charge levied on it by UPS the carrier of £139. I have been informed that I will still be liable for this despite refusing delivery and the debt is handed to a debt collector. I received no warning about this! How can I be liable for an import tax when I am a UK citizen ordering from a UK website with NO associated warning.

Tip for consumers:
That'd I'd be ripped off to the tune of £139 import duty despite ordering from Printerpix UK and told taht UPS are handing the debt to a debt collection agency despite me refusing reciept of the book.

Products used:
Photobook - never got to see it as import duty too much to pay.

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