I had a few questions regarding the dress I wanted to buy, so I sent them a quick email. The reply I got had (1) no punctuation (2) very bad grammar even if you forgive punctuation and (3) no answer to my question anywhere in sight. I thought, well, it might have been answered from a phone. I'll try to reply. The second answer I got was even less coherent than the first. DO NOT purchase from this website.