So far today staff don't know what a name is and don't know what an obituary is. Have they never had anyone die in them and need details for funerals and such. It is not illegal to search for an obituary. Tech support at rogers called and spent three hours waiting yesterday and no response it is now low flow hours for them and they still won't give me services. And act with don't know what you mean by search for a name. I mean how did you get the job? Do you not know English.?