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Cortney F.

Contributor Level

Total Points
80

1 Review by Cortney

  • LELO

10/23/22

I bought an Ora from their website in June 2022 and it just died in Oct. 2022. And yes, it's fully charged, that's not the issue. This item was like $178 or so. I filed a warranty claim and they haven't gotten back to me even though it's been way over the promise of getting back within two working days. I will never buy from this company again and I urge you to stay away too.

Service
Value
Shipping
Returns
Quality
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LELO C. – LELO Rep

Hi Cortney, thank you for your honest review, I am truly sorry to hear about this. Since it’s unusual that you haven’t received any feedback regarding your claim, we kindly ask you to contact us and send us your claim reference number as well so that we can look into it right away. Kind regards, Keca@LELO

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