courtney g.

I ordered a pair of shoes that I need for a certain date so I paid for express shipping, it said they would arrive in 1-2 days but when I went to track my package it said "package is returning to seller because of customs issue" and they are now going to be coming a month later. The timing is extremely inconvenient and I don't understand why I didn't get an email or message about the delay. I also think its really stupid how you can't cancel your order and also how the customer service number doesn't work in Australia, when I tried to do a live chat it didn't work even though it was between the right times. I strongly advise to never buy from this website because it is completely unprofessional.