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Online banks are spam and several volunteers are not helpful. They seem confused with basic information.
Have to ask tons of questions to receive decent customer service and overpriced products. Misleading multiple people. Weak and liars! Spoke with other customers also.
Tip for consumers:
Not reliable
Products used:
NA
I gave my credit card information to one representative and the line disconnected or she hung up and she didn't call back to follow up with me. I called back to share what happened and the representative said I should call back the next day. I was so upset I did and was only offered a $25 discount which is not worthwhile. Stay away from rude and inconsistent behavior.
Tip for consumers:
Stay away
Products used:
N/A
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