Crystal R.

RUN.
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Won a bunch of items for cheap, they claim they can't package items together so some has free shipping, some is payed. They packaged MOST of my items together then charged my credit card a couple grand in shipping fees.
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When I enquire about it, they LOCK ME OUT OF MY ACCOUNT and claim they now need to talk to me to verify who I am. They have a photo of my passport and credit card. I made them aware, BEFORE spending six grand, I am going to be living at the hospital starting today for at least a week, now MELANIE in the VP department is basically blackmailing my account until I can get ahold of them - THEY DO NOT EVEN HAVE PEOPLE ANSWERING PHONES. Just a phone line to a voicemail box to nowhere. They can return emails but not calls, they are giving me the run around, meanwhile I am in the hospital.