This is by far the worst delivery service you could ever ask for. They know they're one of the only options and pair that with the worst customer service you could ever ask for. Now I can understand a bit of confusion and misplacing items around the holidays but this is unacceptable. My parcel was supposed to be here on a Thursday right after Christmas and it was shipped to a whole city over, an hour and a half away. Next day, they put it on the wrong truck as it's out for delivery. The day after, Nothing happened at all they just decided to leave it in the facility. Now today (sunday, new years eve) item was processed and NOT sent out for delivery. Now I will not be getting my mother's Christmas gifts until long after the holidays. Not until after the new year. Thanks canada post, you ruined both mine and my mothers holiday break