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Please don't buy from this company. I really wish I read these reviews before I bought. My custom necklace that I spent over $400 on is "lost in the mail" and now I'm realizing they must have messed up my package slip. Canada post said it is a lost package and the sender needs to file a claim… while the sender (oak and Luna) claims it is still on its way. Please just don't buy from them.
Dakota Y.'s review of Oak & luna earned a Very Helpful vote
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They are an Israeli company that hides it as much as they can. Their return policy is non...
I ordered $300 worth of jewelery almost a month ago and never received it. They do not answer...
Hi Dakota,
Thank you for your feedback. We are really sorry that your order is still not with you.
We are checking your order with our shipping team, and we will be back to you via email shortly.
Thank you for your patience.
Kind regards,
Oak&Luna Customer Service Team