The concept of the platform is great, yet they have major logistical problems. Customer service is by far the worst I've ever experienced. Such a shame because the company has appeal. Unfortunately, they don't understand that economics is defined by the production, distribution, and consumption of commodities because they fail in the distribution part therefore consumers can't consume. Seasonal sales are a trap. By the time you get a seasonal item delivered the season is over. So expect to use your Halloween products for Thanksgiving.