I wanted to return some clothes as the sizes were not consistent. Return labels were not included in my packages, even if the website explicitly says return labels should be. Did not receive return labels via email either, so I can't return my order even if I want to - expensive mistake buying from this store. Wasted so much time trying to get a label and when I finally got through to a customer service staff, he was unapologetic, unprofessional, and rude. Bad experience all round. Would not recommend buying anything from them.