Thumbnail of user daneb67

Dane B.

1
Level 1 Contributor
Yukon, Oklahoma

Contributor Level

Total Points
334

4 Reviews by Dane

  • Foster Grant

10/15/23

I bought a pair of "iron man" reading glasses(1.50) and they only lasted about a month. Within days of owning these the "Ironman" logo fell off of the earstems. Then the plastic earstem (left side) broke right behind where it screws in. I don't even use these all the time they are reading glasses. I will never buy their products again if this is the quality standard for Foster Grant.

Value
Quality
  • Samsung

4/23/21

I had a Samsung tv for around 8 months and it just quit working. On closer inspection I noticed a small crack in the screen about the size of a quarter. The crack was internal and was not from abuse or negligence on my part as a matter of fact no one was even home when it cracked. My family and I left to go grab lunch without turning the football game off so I could rewind it a bit when I got home and when we got back from lunch the screen was black with the small crack. I took many pictures and talked with what they call "customer service" for warranty and the said I was negligent and they were not responsible. They asked if I had kids and I said yes I have a son and they said he probably damaged it with a toy or something when I wasn't looking? Give me a break. Anyway I took it to a tv repairman and he confirmed the crack was from an internal component and was not my fault and contacted Samsung to let them know and they still did nothing. So that is my story and why I will never own another Samsung product again in my life, all over an $800 dollar tv. I have since bought several tv's, a refrigerator, microwave, oven, and new washer and dryer for a new house and multiple cell phones, and they all have the same thing in common they are not Samsung. It's amazing that a company like this will stiff you on a warranty claim to save a few bucks to cost them tens of thousands on a customers potential future purchases?! Anyway, adios Samsung I have not missed you or your products and definitely not your substandard customer service!

  • Roku

2/11/21

Roku is a joke and a horrible company to deal with. My last product I purchased was a streambar, and it is a piece of junk. The first one arrived broken (the optical port was damaged) I sent it back and had to wait for a replacement and by the time the second one arrived I was out of town so by the time I got to use it and figure out it was a piece of junk I was outside my 30 day refund period and they won't refund or credit my account they just want to keep sending me a new soundbar. Sending me a new soundbar isn't going to fix that it is a substandard rebooting, crackling, muffled sounding piece of junk. I have had three and all of them are garbage. Their devices have no security to stop your curious toddlers who might push buttons from purchasing things you don't authorize or if you accidentally hit the wrong buttons, so I suggest to never enter a form of payment on any Roku device because their customer service will NOT issue a refund for a purchase even if it was accidental. I figured it out an hour or so after it happened because my card said their was a charge that I didn't make on there and I called Roku and they said they will not issue a refund in accordance with their return policy even if it was an accident and not authorized by me. The real only way they give you to contact them is by email and they will get with you when it is convenient for them within the next 24-48 hours. Like I said this company is horrible to deal with and has some junk products they don't want to stand behind and has a customer service dept. that is worthless, that will tell you what they are going to do and not ask what you want to be done within reason to be satisfied. Like my junk paperweight soundbar, I wished they would give me a credit for this piece of junk and I could send it back so I can get something that works but they rather keep sending more junk soundbars my way, it just doesn't seem economical for them to keep paying the shipping fees to send a device back and forth that I feel is a subpar piece of junk

  • Sling TV

2/11/21

This UI is horrible, this is not user friendly AT ALL. I have used Hulu Live, Fubo and YouTube TV and this definitely does not compare. It is clunky, harder to navigate and is slow when you push buttons there is a delay before it reacts I am using it on a Roku, (my internet speeds are 320 down and 29.2 up so it isn't that) the DVR isn't recording things I have entered. I thought I might switch to this to save some money but I don't think I have the patience to use this subpar service especially after the rate increase sling just had. I truly feel cheated paying $10 bucks for this, I wasn't joking in the headline. I used sling over a year ago and quit because it was horrible, I figured they may have cleaned things up (clunky dvr, and garbage UI) and were now a premium service since how they charge a premium price, boy was I wrong. I can't wait to get rid of it, I wished I would have only signed up for a 7 day trial because I probably won't use it and can't wait to get rid of it! I would rather have free Pluto than this, it doesn't have dvr but has a better UI and is lots easier to navigate and it is free. Pitiful

Dane Has Earned 4 Votes

Dane B.'s review of Roku earned 4 Very Helpful votes

Dane hasn’t received any thanks yous.

Dane doesn’t have any fans yet.

Dane isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user salvatores51
10/31/23

I like the glasses, but three pair of them have arms that broke, two left, one right all in the...

Thumbnail of user iannacconeelio
10/17/23

The product I am reviewing is Foster Grant XTRASIGHT reading glasses, I have been purchasing the...