In May 4,2014 I decided to purchase this product after seeing it on the french version of Dragons Den. I was so excited about the product that I immediately found your website and ordered it with high expectations. I believed that it would be capable of capturing on video the image of a license plate. I own a private property 20 kms from my home and I need a surveillance system that will keep intruders away since there are people that use the property without approval. This property is in the country so a camera disguised in a rock seemed like the best way to capture trespassers. We are working alongside the police to stop the public from using our property for hunting and fishing. They agreed that a surveillance system would be great way to get footage of people trespassing on our property. If we could get a license plate number and the vandalism on video, they could pursue the matter.
Unfortunately, we have been testing this video camera system the past week and have not been able to capture any clear images of a license plate. The video quality is very poor and not useful to us at all. We have made every adjustment possible in settings with poor results. We are very disappointed. When purchasing this camera, we trusted that it would be accurate and useful. We never planned to return our product but it is of no use to us.
We would really appreciate if we could return this product with a full refund. Your company has been very helpful with the purchase and we appreciate your service. Unfortunately, we will not be able to keep the camera but I hope that a return will be as easy as the purchase.We return the camera and on june 16,2014 they received the camera but we never had any money back from those people. Stay away from that company