LIARS spoke to SACHA the liar about cancelling our trip, she just lied about the whole fee and money back, so when I called back the next day to speak to her ignorant colleague who kept me on the phone for over 30 mins! Told me a whole different story.
Do your self a favour and run don't look back get off their site and save yourself grief.
Tip for consumers: Don't book your vacation with Sunwing