Thumbnail of user darcellem1

Darcelle M.

Contributor Level

Total Points
82

1 Review by Darcelle

  • eSalon

5/13/22

I ordered color and it was stuck in Orlando for 3 days and not going anywhere. I called customer support and lady stated she would send out another batch priority mail and should have within 2-3 days. I now get notification that I will not receive it till 5 days later. I called again and they stated they only quote business days. Bottom line use a different shipping method. USPS is NOT reliable and your company will be losing money by sending out "free" hair color everytime USPS doesn't deliver.

Tip for consumers:
Allow at least 2 weeks prior to having hair color re touched due to them ONLY using USPS for their shipping. If shipment gets lost like mine has you'll have to wait another 5-10 days.

Products used:
hair color

Service
Value
Shipping
Quality

Darcelle Has Earned 2 Votes

Darcelle M.'s review of eSalon earned 2 Very Helpful votes

Darcelle hasn’t received any thanks yous.

Darcelle doesn’t have any fans yet.

Darcelle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kayew73
Kaye W. reviewed eSalon
4/9/24

I was charged and recharged before i tried this product which was recommended by a friend Very...

Thumbnail of user neds2305
neha a. reviewed eSalon
3/17/24

One of the very bad experiences with this brand. Never thought I would ever say this. I placed my...