I tried to reactivate my account and my card was activated to someone else account. When I called them 4 times to settle this issue they put me on hold and I spent almost 2 hours on day 1 to get reimbursed for $ 9.99 and not only that when I finally activated my account I have 2 charges 1 I am aware of and the other one I AM NOT AWARE OF AND DID NOT AUTHORIZE. They said after reviewing my account I have to called my bank so they can Dispute it as FRAUD. So How can you use my credit card and activated someone else account because i have all my billing address it should match whatever account you're billing. I didn't know that's how the make there money. TERRIBLE COMPANY BECAREFUL!