There are a few gifted therapists on here, but MOST therapists seem to charge too much for what they can offer. Some of the therapists aren't licensed. They also do things that would be considered unprofessional in the therapy field! Talking too much about themselves, flirting with clients, and not really listening to the client.
I wouldn't recommend clients to use this site, unless you get in touch with one of the really good therapists.
Face-to-face counseling is better than presto. Even free hotlines have proven to be more knowledgeable than presto.