We’re in this together! Stay safe with our COVID-19 guide

View
×
daves969

Dave S.

Contributor Level

Total Points
162

2 Reviews by Dave

286 Views
7/8/20

MSC is the worst cruise line that ever hit the U S waterways. I cruise twice with them boy the food is worst than GARBAGE. Spoiled, rotten and smelly. They always run out of food and drink. Their price is cheap but their service is very very very low. I do not recommend this cruise line to anyone. If you cruise with this company you will be sorry.

7/8/20

One of the worst online service. Customer service is like dealing with children. Have no answer to your question. I do not recommend this site to anyone. Very poor service and the people are not knowledgeable about what is going on. Go directly to the cruise line website for your booking.

johnm2314
John M. – CruiseDirect Rep

Hi Dave,
I am so sorry to hear that you had a bad experience when contacting our Customer Service team. We take our customer's experience very seriously. It is our goal to make booking cruise vacations as simple as possible & provide the best service to our guests.

As mentioned in my direct message to you yesterday, I would love to speak with you to see regarding your issue. Unfortunately, I do not know your booking number to find your contact information. If you can please send me a message with your email address and/or phone number information so I can reach out to you directly.

I look forward to hearing from you.

Best Regards,
Jenney McGrath
Director of Product Development

Dave Has Earned 2 Votes

Dave S.'s review of MSCCruises earned a Very Helpful vote

Dave S.'s review of CruiseDirect earned a Very Helpful vote

Dave hasn’t received any thanks yous.

Dave doesn’t have any fans yet.

Dave isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

tonyk27
11/27/17

Nice "looking" ships but poor service. Submitted 2 information requests via their site... NO...

janettef1
11/20/15

Between the cruise company that I am booked with an MSC cruises nothing but passing the buck over...