In short our first charter captain had to cancel, due to emergency surgery.
Refund was immediate.
As fate would have it I had a medical issue that forced me to cancel on short notice. Upon the advisement of the folks at FishingBooker I was able to provide them with information from my Doctor in Canada and they immediately re-funded my "non refundable" deposit. Just great group who walked me through the stages to secure my refund. I will certainly book through them whenever the opportunity arises in future and will inform all my friends and family about them! Thanks so much!