David B.

What a joke!

Went to the store with the intention of potentially spending thousands to replace my gear that was just wrecked on an accident last week. Couldn't even get inside!

Some kid came out, tried to give me a ticket and said I wasn't allowed in because there was somebody else already in the store, WTH?

I have never known a motorbike store like it, mental! So, seemingly that's indicative of how much customers are valued, so I turned around and left too go spend my money elsewhere.

What a joke!
Wish I could post ZERO stars.__________________
Edit 13th July

Publicly trying to shame a disgruntled customer over a negative review…

Wow!

They may well have knowledgeable staff (I didn't get that far to find out), but that doesn't mean (as they claim) that nobody else in the industry knows as much as they do, sounds rather arrogant to me.

I've been a biker for 25 years and had excellent service from J&S and Infinity. At both stores (J&S and Infinity) I was greeted politely and then left to browse in peace, when I had questions staff were courteous, helpful and knowledgeable, I'd thoroughly recommend both stores over MotoLegends, especially after what they have done today.

Yes, your their choice how they choose to operate, however that should be made clear their website or perhaps choose a different company name like:

"The you can't browse anything here, we won't even let you in the shop until we have sales staff ready to escort you around shop"

As a customer I want to opportunity to look around in peace before being hounded my sales staff no matter how knowledgeable they think they are. It's as if they think customers no nothing about the kit they are looking at.

They didn't even have the decency to contact me direct to rectify the situation after I left in disgust the first time.

Instead they chose to attack the content of my character in a public forum on Facebook. It was a fellow biker who saw what they have done and thought to contact me and make me aware of what motolegends had done today.

So I repeat my question, is this really the kind of company you would want to spend your hard earned money with?

What a joke!