David H.

On the Fourth of July weekend, in the United States, when all banking and professionals are away on holiday, I received a six day notice that WORLD Remit Was going to shut down my account. I was given a very invasive list of questions to answer, and many of them were quite personal in nature and not professional at all. I responded on the day after the holiday and heard nothing from them again. I tried to call on the number that they provided And was told, "due to high call volume you will have to wait between five and 10 minutes." The phone was never answered and I stayed online for an hour on three different occasions. My phone call was never answered. I had asked for help in order to get the right information to the right place and no help was given. Instead, they cut off a customer who had been using them to support his family for five years. I have since found other means of transferring money to my wife and four children. There are plenty of other agencies out there and you don't have to rely upon WORLD Remit. They are inapt, incapable, and very unprofessional. I am happy that I am no longer with them, and I would never return to them for business. I urge you to consider any other Money sending agency then WORLD Remit. You will end up being very hurt, and in my case, my family was abandoned with no way of sending finances. You have been warned.