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David M.

Contributor Level

Total Points
98

1 Review by David

  • CookStore

2/23/21
Verified purchase

Items listed as "in stock and ready to ship" are not. This company uses Chinese drop shipping, and will give you no ETA on your order. They were quick to take nearly $3000 for an appliance but slow to answer questions or give updates. In the end I had to go to my credit card company to have the charges reversed as they will not cancel an order. Even one that has not shipped.

Tip for consumers:
They list items as in stock and ready to ship. After requesting a shipping update I was told that the item was not in stock but was being drop shipped by the manufacturer. No update on shipping date, time or ETA of arrival. Company was unwilling to issue a refund and cancel the order, even though product had not shipped. Payment had to be reversed through CC.

Products used:
49" Keg cooler

Service
Value
Shipping
Returns
Quality

David Has Earned 18 Votes

David M.'s review of CookStore earned 18 Very Helpful votes

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