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Navigation from the advertisement to the linked page to the product page to the correct size product page was not obvious. I had to look up the product on the manufacturer site, capture the product code for the correct product version and search for that on the LNY site. I almost purchased the wrong size.
Chat pop-up kept getting in the way. The 'x' to get rid of it should not require a hover over the unwanted prompt. The prompt should not get in the way of the purchase process. Chat is supposed to help, not annoy.
"LED lamping" was misleading. Had to drill down to the specs to confirm that the fixture has a standard medium/Edison socket for any bulb that meets the wattage / heat limitation.
Tip for consumers:
The review process is very annoying
Products used:
light
Because an off-brand version did not work
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I was sent the wrong item and was on a strict install timeline. I tried to reach them for 24...
Hello there! We want to extend our sincere apologies for any confusion caused. We'd like to clarify that the discount is automatically applied to your first order when you're signed into your account during checkout. However, please note that this discount doesn't apply to all the brands we offer. To find out which brands are eligible for coupons, kindly refer to our policy page. Thank you for your understanding and support!