David W.

Avoid this company at all cost. I placed an order on 10/6/11 their web site says that most orders ship in 24-48 hours. It has now been 14 days and I still have not received my order. I contacted them 2 days ago and they said I would have my order in 2 days, but yet nothing. Contacted them the next day and they were so hell bent on being right they told me that I had just placed the order 2 days ago. I sent them a copy of their invoice with the time and date which I should not have had to do just to prove when the order was placed. Their customer service sucks and as far as I am concerned the company is a scam. I little communication on their behalf and this could have all been avoided. Remember the customer is always right and the key to success is communication.