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I was showing a friend how to order rush tickets but I somehow managed to book four regular price AND four Rush tickets. I raised the issue immediately and on a Sunday Shelly got back to me and has been dealing with the situation since. Due to the T's&C's we couldn't get a refund but she was able to offer us the difference in vouchers (which will be used so that's fine!) So grateful to liase with a compassionate human rather than an automated bot!
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Theatre tickets
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I must say, I am really impressed with the quickness the staff provided pertaining to my issue. I...
