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I ordered a Nike turtleneck sweatshirt. As by pics you can see what I ordered and recieved. So different. Not happy at ALL. This was my 1st time ordering.
I had 5 tops. Pd shipping to get. The quality was poor on one Stitch. Other's small.pd to return wow!
Tip for consumers:
If quaulity is poor and we return. Should not have to pay shipping. But to pay to get and send back. Never ordering here again!
Products used:
Nursing scrubs
Dawn K.'s review of UniformAdvantage earned a Very Helpful vote
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Dear Dawn K,
We are so sorry to hear about your experience with the products purchased and really appreciate that you took the time to share your concerns. We strive to delight you each time you shop with us. We certainly understand your disappointment, and this issue will be seriously addressed.
We have improved our Return Policy to make it better for our customers by extending it to 45 days instead of 30 days and oftentimes when a customer feels like the items are defective- we waive the $8.99 Return Label Fee as a courtesy for our customers but that isn’t always the case.
Please reach out to us at any time and please provide us with your Sales Order number to investigate and assist you promptly.
By sharing your candid feedback, you give us the opportunity to deepen training where it is needed most, so we can further improve the quality and consistency of our products.
Again, we do apologize and assure you that your experience is a rare departure from our very high service standards. It is our sincere hope that you will give us another chance to delight you by shopping with us again soon, so you can experience our normally-outstanding service and merchandise quality first-hand.
Paul Castro S.
Uniform Advantage | Customer Service Supervisor
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com