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I originally gave Shein a bad review. They charged me for items that were not in stock, their customer service department did not respond in a timely manner to my questions/concerns and then they shipped items to me after I had requested that they cancel my order. After several complaints, they did end up rectifying my situation and gave me a full refund. Their customer service did work hard to make good on a bad situation which I appreciate.
* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Debbie M.'s review of SHEIN earned 5 Very Helpful votes
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Sorry for the late response, hope your problem was solved already. For further issues, you may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!