I will never do business with this company again. I reserved a condo in Maui for a family vacation. We needed two condos in the same complex. VTrips canceled my reservation out of the blue, forcing me to scramble to get another property. They offered me a smaller property a 30-minute drive away from the one I booked with them. I guess they can claim that they tried to compensate me. I had to pay more money to get a property in the same complex as my family. As bad as the reviews are, I'm surprised that VRBO still allows them to use their site. Trust me, I will be complaining to them as well.