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deedee N.

1
Level 1 Contributor
Canada

Contributor Level

Total Points
242

1 Review by deedee

  • Vevor

3/19/23

With over 500 complaints in the last three years, and no response to the BBB letters to them, it seems this is an extraordinarily terrible company. Most of the complaints are because the company tries to do everything it can to avoid fulfilling it's one year warranty or giving a refund. Don't let them give you a refund in payments, or let them run down your Credit card refund time. Just go for a full refund on your CC if they refuse to send a return shipping label or try to make you find a local repair shop with the *promise* that they will pay for the repair.

Products used:
None

Service
Value
Shipping
Returns
Quality
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SHUN S. – Vevor Rep

Hello deedee N,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send e-mail to support@vevor.com with your order number as well as your questions in details please?
Our customer service will reply you within 24 hours by email.
Don't worry, we will resolve this issue to your satisfaction.
Thank you for your understanding.

Best regards,
Vevor Team

deedee Has Earned 2 Votes

Deedee N.'s review of Vevor earned 2 Very Helpful votes

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