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Sure the tickets are affortable, but it's impossible to get through to any customer service. There is literally no help request form, no number to call, and an automatic non-response email on their facebook page. I bought international tickets with Jetabroad specifically because they advertised advanced seat selection was included. When I went to select my seats with the airlines, the message was "check in required". This is blatant false advertising and with no way to get ahold of ANYONE and a $400 cancellation fee no matter what the issue, this business is taking incredible advantage of customers. It's ludicrous.
Tip for consumers:
Think carefully before using Jetabroad. If you have to change anything or ask for a refund you'll have to pay for it.
Dee M.'s review of Jetabroad earned 3 Very Helpful votes
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