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I was out of town and did a lot of shopping on my phone, so when i get back home submitted my claims, got my rebates but not my cash back. When you call, they can't help you, cause they know nothing but tell you to, go to the help button and submit a claim. I don't think a real person is there for complaints, cause i never see action. At lease EBATES, they recognize you being on their site with a purchase. Come on FREE SHIPPING, you can do better then this. At lease give a call, let me know you value your customer
Delois T.'s review of FreeShipping earned 7 Very Helpful votes
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I just got an alert from my bank,I get alerts when a transaction is made.I opened the bank app...
In 2023 around June, I found a charge from freeshipping.com on my bank statement due to a...
Hi DeLois,
We're sorry to hear about your experience! We are currently working on enhancing our mobile app to provide members with a better shopping experience. If you did not earn cash back on specific purchases made through the app, please contact help@freeshipping.com and reference your review here. As long as you send over your order confirmations for those missing purchases, our customer service team would be happy to add your cash back as a courtesy. Please reach out if you need further assistance.
Thanks!
Sincerely,
The FreeShipping.com Team