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Denise B.

Contributor Level

Total Points
162

2 Reviews by Denise

  • Casetify

6/8/23
Verified purchase

This is my 2nd case from the company. The first one lasted about a year before turning yellow, which happens with clear plastic. So for the 2nd one I decided to get the black plastic with a design and paid $49 with their Mother's Day discount. It is normally $58. After only having the case for 3 weeks, the design is peeling off. I thought it was a hard plastic insert but it is literally a thin sticker pasted on black plastic like something from the dollar store. I contacted customer support and after several Facebook Messenger messages back and forth, they said that it is normal wear and tear which is only under warranty for 10 days. Are you serious? A case falling apart after 3 weeks is not any kind of wear and tear. It's a useless poorly designed piece of junk. I have had cases for years that didn't look this bad. This damage was from just putting it in and taking it out of my pocket and purse. I would not recommend ever buying a case from this company. There are much cheaper and more durable options at elsewhere.

Products used:
IPhone case

Service
Value
Shipping
Returns
Quality
  • PranaHeart

4/1/17

I got a response finally. I also ordered a bracelet on March 9. Anne responded that they had such an overwhelming number of orders from the ad that they are just back ordered. She said I should have it within 5 business days. Hang tight a little longer.

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