They didn't have items in stock and instead of refunding my money they twisted my arm to purchase alternative products. Then those plants which were supposed to arrive in August didn't arrive until mid November and when I expressed concern about the appropriateness for timing of planting they told me I could contact them if the plants did not survive. They did not survive, and upon calling them today, March 17, I was told that I would not be able to get the plants re-ordered and re-shipped until autumn. Buyer beware!