My son has purchased items from the site in the past, but sold a pair of shoes for the first time almost 100 days ago for $617. He listed the UPS tracking number he used to deliver the shoes. He still has not been paid by Grailed. We cannot get anyone on the phone to help and the "customer service" ticket threads are a joke. We'll be notifying the BBB and our lawyer says it's time to get involved. I would not recommend Grailed to my worst enemy.