Dennis P.

I discovered GearBest about 9 months ago and since then I have placed at least 30 orders and this is my personal experience so far: Fast shipping (10-12 days on average) and well packaged, if they say a product is original, then it is (I haven't had an authenticity check fail on me once).
I love their wide selection of products at very good prices. When you have a question the customer service is quick to respond. I honestly cannot think of any issues with GearBest, it is by far my favorite webshop and I have no problem recommending it to my friends and other people.

In about 3 out of 4 orders I have to contact customer service and they just do not answer the question or act on the issue I have. I don't order from them anymore unless the product Im after is absolute nowhere else available.
They often use another sending method than the one I paid for, issues with products aren't solved and they often keep pushing back the date without notice, but when you send a complaint then all of a sudden they send it the next day. Not a fan, I prefer another China site.