I'm elderly and probably a lot of there customers are. I ordered 4 pairs of 3x socks and when I opened one of the packs there was.no way they would fit. ( TO SMALL). They exchange which is swell, but they have nothing larger. They wouldn't take the socks back and there new in the package. What a business. Selling products that you can't return. I'm on a fixed income. I need the socks for health reasons. I emailed 5 times and left 3 messages. NO REPLY. THEY DON'T CARE. SO DO YOURSELF A FAVOR AND DON'T BUY FROM THEM.