• Affordable Compression Socks

Affordable Compression Socks

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Overview

Affordable Compression Socks has a rating of 1.03 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Affordable Compression Socks most frequently mention customer service, wrong size, and credit card problems. Affordable Compression Socks ranks 940th among Clothing Other sites.

  • Service
    30
  • Value
    25
  • Shipping
    28
  • Returns
    23
  • Quality
    23
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible customer service, horrible shipping practices, and from what I read, horrible socks.
  • Be aware and cautious when ordering from Affordable Compression Socks!
How would you rate Affordable Compression Socks?
Top Positive Review

“DO NOT BUY FROM THIS COMPANY”

Connie L.
10/3/19

I placed an order with this company and they sent me the wrong order. I paid shipping charges to receive the wrong order and I paid shipping charges to return the wrong order. I told them they sent the wrong thing and they asked me to send a picture which I did. I also sent them the tracking number of my return. They have their merchandise back and I am out $41.00. When I was ordering they were very attentive; now they won't answer my e-mails, text messages or Im's. I plan on reporting them to the better business bureau which services the Phoenix area and also my credit card company. This business is not Legit; BUYER BEWARE

Top Critical Review

“Use a credit card so you can contest any purchase.”

John K.
11/17/23

Petite is not petite. All/multiple email addresses bounce, undeliverable. Phone goes to voice message and no response back. That's why I say use a credit card so you can contest any purchase.

Reviews (79)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (27) compression socks (19)
Thumbnail of user johnk5651
1 review
0 helpful votes
November 17th, 2023

Petite is not petite. All/multiple email addresses bounce, undeliverable. Phone goes to voice message and no response back. That's why I say use a credit card so you can contest any purchase.

Thumbnail of user shannonb1429
1 review
0 helpful votes
April 14th, 2024

After multiple complaint attempts by email, and a BBB complaints, I still have no answer and no product. They can't be bothered and are THIEVES. Buyer Beware I purchased in Jan/24 and still haven't received the socks, April/2024. Ridiculous.

Products used:
none, because I did not receive product.

Service
Shipping
Thumbnail of user gundis
2 reviews
0 helpful votes
September 27th, 2023

I tried, very hard to contact the company, even send my return with my own money, guess? It came back to me as an Unknown not able to deliver, this is the address from the Website?
What company is this, and how we can stop such nonsense? Don't purchases from or with this
Affordable Compression Socks!

Tip for consumers:
Go to Copper Fit, great service, FANTASTIC product, have mine for 3 years now and use them on an regular base 2-3 per week on long working days!

Products used:
I ordered 6 pair, 3 are not what I expected or even wanted!

Service
Value
Shipping
Returns
Quality
Thumbnail of user fredy67
1 review
0 helpful votes
October 5th, 2023
Verified purchase

Placed an order on 9/15. Socks never arrived. Tried to email support but bounced. Phone # says to email. If I could rate lower I would.

Tip for consumers:
Was not possible to follow up with the company as the customer service line directs one to their support email, and emails directed to that address are undeliverable.

Not possible to say how long shipping time was as product never arrived.

Products used:
None of the ordered items ever arrived and they have a no refund policy.

Thumbnail of user marilyni233
1 review
0 helpful votes
November 29th, 2023

I received my order Nov 24 and was sent wrong size I have sent 5 emails and they have been returned undeliverable and I called once no response. I want a refund or the correct size.

Products used:
I used none wrong size

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferh3273
1 review
1 helpful vote
March 19th, 2022

Wished I had checked reviews before ordering. I do not how a company can continue business without any morals. I paid for 2 items, compression hose, and laundry bag. Latter was never included in the packaging despite the statement on the packaging. Human error, stolen, or downright scamming. There is no one to answer a telephone, why they even offer their number is a mystery to me. Emails, to no avail as there is clearly no customer service, only automatic responses and requests for reviews, all appear disconnected from each other. NOT A GOOD EXPERIENCE.

Thumbnail of user joer1004
1 review
0 helpful votes
September 16th, 2021
Verified purchase

The product is good quality. I like their hose the best of any I have tried But their customer service is the worst of any I have ever seen on the interwebs, and I kid you not. The first problem I had, the Post Office lost the parcel. For three weeks this company did absolutely nothing. I then disputed the charge with PayPal and got my money back.

I sincerely tried to find another source for stockings I liked but I have been unsuccessful so I placed another order with them. Admittedly I screwed this order up myself and ordered the wrong size by mistake. They don't do refunds - only exchanges. Their website says 1 to 3 business days once you contact them for an exchange. It's been nine days and I've heard nothing. My wife called them three days ago but no one answers and you can't leave a message.

This is a horrible company with decent product. You've been warned.

Tip for consumers:
Be very careful when submitting your order. They make mistakes very difficult to correct.

Products used:
Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user dennisr957
1 review
0 helpful votes
September 5th, 2023

I'm elderly and probably a lot of there customers are. I ordered 4 pairs of 3x socks and when I opened one of the packs there was.no way they would fit. ( TO SMALL). They exchange which is swell, but they have nothing larger. They wouldn't take the socks back and there new in the package. What a business. Selling products that you can't return. I'm on a fixed income. I need the socks for health reasons. I emailed 5 times and left 3 messages. NO REPLY. THEY DON'T CARE. SO DO YOURSELF A FAVOR AND DON'T BUY FROM THEM.

Tip for consumers:
It's a shame that America is all about the dollar anymore. No customer service.

Products used:
Could not use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tammys1247
2 reviews
1 helpful vote
September 21st, 2022
Verified purchase

I would give this a zero star rating, but had to choose 1-5. The beginning of August I ordered 3 pair of compression sleeves and still have not received them as of September 21st. I've tried emailing the company twice, but haven't received a response other than they are reviewing my case and will get back with me in 1-3 business days. That hasn't happened! I tried calling them today and got a message that they weren't able to take my call! I believe they are a fraudulent company that steals peoples money. I've tried getting my money back through PayPal, but haven't been successful as of yet.

Tip for consumers:
Tip: Don't order from this site!

Products used:
I didn't use anything because I never received my order.

Service
Value
Shipping
Returns
Thumbnail of user conniel131
1 review
6 helpful votes
October 3rd, 2019

I placed an order with this company and they sent me the wrong order. I paid shipping charges to receive the wrong order and I paid shipping charges to return the wrong order. I told them they sent the wrong thing and they asked me to send a picture which I did. I also sent them the tracking number of my return. They have their merchandise back and I am out $41.00. When I was ordering they were very attentive; now they won't answer my e-mails, text messages or Im's. I plan on reporting them to the better business bureau which services the Phoenix area and also my credit card company. This business is not Legit; BUYER BEWARE

Tip for consumers:
DO NOT PURCHASE FROM THIS COMPANY

Thumbnail of user harrya255
1 review
1 helpful vote
April 19th, 2022

Too bad the ratings start with 1 star - I would rate it zero if I could! I agree with so many of the other complaints. Should have tried to see reviews before buying. No responses to emails or phone calls. I was lucky I guess in that my order was actually sent. But the patterned socks are much smaller than the solid coloured ones. And once they have your money there is no communication at all from them. Can't believe the State of Arizona can allow this to continue. These people are outright thieves.

Tip for consumers:
don't

Products used:
socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanm4729
1 review
1 helpful vote
October 31st, 2022

I ordered arm sleeves from this company 2 months ago and never received them, but they sure did run my credit card for the money. It is a shame they have not been shut down after reading all these horrible reviews. I wish I had seen them before I ordered. They take your money and never send the product. With money being so tight these days it is a shame they are getting away with this. Will never order from them again, I work too hard for my money.

Tip for consumers:
Do not place an order

Products used:
Never received the product

Service
Shipping
Thumbnail of user jessicav899
1 review
0 helpful votes
June 23rd, 2022

I never received my order, just as the hundreds of other people who have complained. I emailed them, they refuse to fix this. They promised to either refund or replace, yet they refuse to do so. I will NEVER purchase from them again and I recommend everyone else stay away from them. Look at the 1 star reviews, there is a reason.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tessam69
1 review
0 helpful votes
January 15th, 2022
Verified purchase

Purchased items NOVEMBER 26th 2021. Still haven't received it. Tracking says will be delivered by a certain date, when that date reached, its returned to sender. This happened twice. And they won't give a refund. Emails them numerous times and get the same generic answers. 0 rating for them. Taking hard working people money, shame on them. DON'T BUY FROM THIS COMPANY!

Thumbnail of user louh102
1 review
0 helpful votes
March 23rd, 2023

Buyer beware DO NOT PURCHASE this inferior product from a HORRIBLE company.
AFFORDABLE IS UNACCEPTABLE and UNAFFORDABLE when you can't return UNOPENED, UNUSED sub-par junk products.

Tip for consumers:
DO NOT BUY FROM THIS COMPANY

Products used:
Compression socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user xs10
1 review
0 helpful votes
November 7th, 2022

The price on the compression socks are cheap, but customer service is terrible! I ordered thigh highs in beige. Black were delivered 24 days later! Seriously, this is shipping from Arizona to Nevada. I was informed that exchanges can only be made within 30 days of the order date. I have been trying to contact them for a week. They have no manned phone number. It tells you simply to email. Well, I emailed within the 30 days. No reply. So, now 2 days over my order date, and I get stuck with their error in sending me the wrong product.
DO NOT GET FOOLED into buying from them! Buyer beware!

Tip for consumers:
Don't be fooled by their low prices. All sales are final. The compression doesn't seem as strong as it says. Shipping time is unreal at close to a month! There is no way to contact them except via email. And they are complacent. Not worth the trouble. Pay a little more and get a real compression sock from a real company.

Products used:
compression socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user randy.l.likes
1 review
0 helpful votes
April 19th, 2023

Their products are horrible, their customer service is horrible! Don't buy from them! They do not stand by their products!

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertd2125
1 review
2 helpful votes
March 3rd, 2021

Trying to get credit for 3 pros of socks.no invoice was in pk. Called customer service but no one answer. Beware of ordering from this company.

Service
Returns
Quality
Thumbnail of user ritag278
1 review
1 helpful vote
August 22nd, 2022

The pair of compression socks I ordered finally arrived, but they were damaged/defective... One sock had holes and numerous pulls throughout & lose threads. It was obviously not wearable & should never have been sent.
After numerous messages to customer service, I Never received a replacement from them.

Thumbnail of user joang303
1 review
7 helpful votes
January 12th, 2021

This is my second review because I want others to know what you have to do to get action from ACS. I wrote both to the AZ Attorney General's office and to the BBB. Both places contacted the company, but got no response. However, because of that pressure, I finally got my exchange item sent to me this past week after four months, over 20 plus e-mails (answered by computer-generated ones), and numerous unanswered phone messages left on their phone. They do not give refunds, ask for the returned product back in new condition, and never send an exchange item. You draw your own conclusion as to how they are making money. Do not buy from this company!

Tip for consumers:
No refunds and exchanges are hard to get.

Products used:
Nano Ankle Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user janed878
1 review
1 helpful vote
August 20th, 2021

May 12-My credit card reports the money for my order was taken out of my account
May 16-USPS states they have the label. Awaiting the product. Both company and UPS are in Tempe AZ
May 18-Called the company who regretted they could not talk on the phone- E-mail the company.
May 18-Email did not go thru.
May 19-USPS states they have the label and are awaiting the product. You could walk it by this time!
And these people brag that they support the armed forces. SHAME.

Tip for consumers:
Forget it Finally received my order 4 1/2 weeks later. Product was as ordered BUT.I was not informed of delay in delivery time advertised.. Poor business practice!

Thumbnail of user lisas4466
1 review
0 helpful votes
August 27th, 2022

Ordered 2 products and when I got my order only one of the products was in the package. Contacted customer service only to be told my package had been delivered. Contacted again telling them again that only one of my items was in the package and would like them to either send the other item or refund my money for that item and have heard nothing. Never wasting my money at this company again!

Tip for consumers:
Might or might not get what you’ve paid for.

Products used:
Compression socks

Service
Value
Shipping
Quality
Thumbnail of user ronnis23
1 review
0 helpful votes
August 24th, 2023

DO NOT BUY FROM THIS COMPANY!

Socks never arrived and customer service is horrible. Still fighting to get my money back. This company is a scam!

Service
Value
Shipping
Returns
Quality
Thumbnail of user garym1842
1 review
0 helpful votes
May 20th, 2022
Verified purchase

I ordered a knee brace extra large they ship me a small small. Are you emailed customer support 5 times they don't get back to you do not order from these people they suck.

Tip for consumers:
Don't waste your time.
I ordered an extra large knee brace they sent me a small I emailed customer support 5 times with no response don't waste your time they suck.

Products used:
I have nothing that fits me.
Sent me wrong size.
Customer support does not get back to you.

Thumbnail of user mindyw73
1 review
0 helpful votes
February 1st, 2022

I ordered back the end of December and despite multiple phone calls and emails I don't have my order. No one has even reached out to me. I've ordered from them in the past with no issue, but lack of response is horrible business. I will NEVER order from them again.

Service
Value
Shipping

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