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The product is good quality. I like their hose the best of any I have tried But their customer service is the worst of any I have ever seen on the interwebs, and I kid you not. The first problem I had, the Post Office lost the parcel. For three weeks this company did absolutely nothing. I then disputed the charge with PayPal and got my money back.
I sincerely tried to find another source for stockings I liked but I have been unsuccessful so I placed another order with them. Admittedly I screwed this order up myself and ordered the wrong size by mistake. They don't do refunds - only exchanges. Their website says 1 to 3 business days once you contact them for an exchange. It's been nine days and I've heard nothing. My wife called them three days ago but no one answers and you can't leave a message.
This is a horrible company with decent product. You've been warned.
Tip for consumers:
Be very careful when submitting your order. They make mistakes very difficult to correct.
Products used:
Socks
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