I can't think of a single time I was actually able to make a purchase at any store or even on-line. The most recent issue was at a store in So. Lake Tahoe. Tire chains were needed. There are signs up and down the road selling chains for $29.99. I went into the AutoZone thinking they would be the same price for the same product. They stay hidden behind the counter. I asked "how much" then I gave the info,, Rather than answering my question, he gets the chains, rings them up and says $177 plus tax. I remain baffled how the entire corp. stays afloat. It is a complete mess from store to corp. and even their "shipping partners" suffer from them