Deokie M.

I'm extremely disappointed, I bought Reebok's as a birthday present for a family member, when I opened the box I saw one of the shoe looked great but as I lifted the paper off the other shoe it looked used, dirty with stains and grungy looking on the inside and on top! I tried getting help online but it was impossible. The " Bot " kept saying my order is invalid! I tried at least 5 times! So I cannot provide the labels for return!
Also I have to return the shoes, which is going to take at least 2 weeks after they receive item then to resend another pair! If they have it in stock!
I tried calling customers service, said they open at 7am it's already 8am and they said they're closed!
Terrible experience, this was supposed to be convenient and easy since I have mobility issues. But instead it's a problem! I'll have to find something else.
What a hassle.