My husband accidently purchased tickets with his touch screen lap top and emailed them IMMEDIATELY along with eBay, eBay said they should have no problem refunding the purchase since we emailed within an hour, but they where so wrong! We received an email 2 days later and with no reason attached they just denied the request! Thst was completely wrong! It was obvious what had happened. They had not even sent out the tickets yet! We will NEVER purchase nor recommend any ticket purchasing from these people, they are obviously only all about the money!