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False advertisement and will "attempt to correct the error" by either asking for more money or just canceling the order entirely. I understand that software mistakes happen and third parties can cause an issue at times but that shouldn't cost the consumer for the extended partners errors. AGAIN STAY AWAY FROM THIS COMPANY!
Tip for consumers:
Find someone else...
Devin K.'s review of Mc Powersports earned a Very Helpful vote
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My order was canceled due to a software glitch supposedly still waiting on refund so I can order...
"Shipped" on the 11th and recieved on the 16th. I live 2 miles from this place. Save your time...
Sorry for the issue with your order!
As you can see from the attached email that we sent to the buyer (notifying him of the issue that happened with his order) was out of our control and was not our fault. We explained in detail what happened and provided him 3 options to resolve the issue. Keep in mind the marketplace (who knew of the issue and the circumstances surrounding it) told us just to cancel and refund the orders and we did not even have to provide an explanation as these things happen. We did not feel that was the right thing to do, so we sent out the email to explain the situation and offered options. Please read the proof he provided with this review and you will see we did what we could to help him.
It was not a "false advertisement" as this buyer claims. We explained in depth what happened with his order (and many other orders at the time).
This fellow was just upset that he could not get a set of tires for a single tire price that he paid (due to the error).
Automation is great when it works but can be a giant mess when it does not work as it should. Nothing works perfectly 100% of the time including 3rd party software. He states he understands mistakes and third-party issues yet went out of his way to write this review after we contacted him about the problem and provided options to resolve it.
We are a family run business that prides ourselves in doing right by our customers. We try to treat others as we would like to be treated!
We do what we can but, in the end, not everyone can be pleased. Sorry :(