D G.

One of my young family members bought a battery and it failed after a year. The receipt was misplaced, as happens with many people. Three Autozone stores offered no assistance because no information could be found on their computer. He called two and stopped by one. The one he went to didn't look at the battery, only the computer Why do they always ask for a phone number or name? There has to be a record on the computer somewhere.

He is one of the most polite, hardworking and respectful young men you will ever meet and was offered no help, no Customer service and had to pay for another battery elsewhere.