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Sometimes the site works and sometimes not. The only way to contact the company for help is sending an email which takes them 24 hours to respond. So if their solution to your problem doesn't work you wait another 24 hours for solution #2. Waste of time and money.
D H.'s review of NewspaperArchive earned 4 Very Helpful votes
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I was locked out of my account. I went to customer service but could not get anything other than...
Have an account, search find what I am looking for but won't let me load it telling me I have to...
Hello,
We're sorry to hear you had a negative experience with our services! We were re-structuring our customer support at that time which affected availability of agents. Additionally, we had a stability issue around that time that likely contributed to your issues, however it has since been rectified. If you have any outstanding issues, please let me know.
If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.