Diane C.

I'm sorry to say, but the incompetence within this company is quite shocking! First, I was promised a $40 gift card after 4 consecutive orders thru auto-delivery, of juul pods. That never happened. They claimed that the promotion expired. After they reneged on the gift card, they claimed that I would receive a $40 rebate. After several attempts, I finally received it, and when I tried to redeem it, it didn't accept the rebate, claiming I had to be a "first timer". It's excuse after excuse. When trying to place an order which totaled $107 and change, the only discount I received was the 5% for auto delivery. They didn't even come close to a $40 gift card, nor 40% rebate. Needless to say, I canceled my order and will NOT spend another penny of my money on this product until they make good on their promise. This is pretty pathetic!