Dissatisfied C.

My mom had Consumer Cellular for a couple of years. The overall home phone coverage was awful. There was a constant "clicking" noise during calls. She had constant interruptions in service. Customer service was just equally as bad. They say their customer service is based in the U.S. which I seriously doubt given my conversations with their reps. My mom switched providers for her home and mobile services. What a nightmare! Despite being told multiple times she had been released, service continued through Consumer Cellular. THEY ARE STILL WITHDRAWLING MONEY FROM HER BANK ACCOUNT MONTHS AFTER BEING TOLD SERVICE HAS STOPPED. It's been a battle. I WOULD NOT RECOMMEND CONSUMER CELLULAR TO ANYONE. THEY TAKE ADVANTAGE OF SENIORS.