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Donald L.

Austin, TX

Contributor Level

Total Points
101

1 Review by Donald

  • Touch of Modern

12/27/21
Verified purchase

I've bought a good number of things from Touch of Modern. Recently however, their marketing has become more and more deceptive. I have bought items and found the description complete fiction. Pictures that are clearly altered. For example, I recently purchased the "Decobeam RGB Desk Lamp" and the item reality is that it is a cheap facsimile to the lamps in the pictures on their website. The website shows a black tower with solid lines of diffused RGB light strips with multi color options. The reality is a cheap clear plastic tower with black paint, no RGB strips just a few LEDs at the bottom of the tower that light the tower in one color. It is barely even a facsimile of what is marketed. They advertise "instructions included" and it is one sheet of paper with two sentences, neither of which are accurate or work. No product support website address. Not even a manufactures or supplier name provided.

This has been a trend of Touch of Modern I have noticed. I've opted out of their marketing efforts, though I doubt they discontinue sending me emails.

Touch of Modern has recently removed from their website any ability of users/customers to provide reviews of the products they sell. It is clearly evident why they made this decision. The company is clearly shifting to a business model of deceiving and scamming their customers.

Tip for consumers:
Just avoid Touch of Modern. You never know what you are getting, they ship slow, often months slow, and while they used to be hit and miss they are not consistently missing.

Products used:
many: clothes, lights, kitchen tools

Value
Shipping
Quality

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