I regularly use Petsmart feature of ordering items online and then picking up in the store. Unlike Petco, Petsmart offers a discount on ALL items whereas Petco selectively offers a discount for certain, non-expensive things. I place my order, get an email confirmation that it's ready usually within an hour, and just pick up in the store and then I'm on my way. Very convenient and I love the extra 5% off. Well worth it!